SHIPPING POLICY
Shipping policy
SHIPPING INFORMATION
Processing Time
Orders are processed and shipped within 3 days (Monday–Friday, excluding major U.S. holidays).
Partial Shipments
If your order includes multiple items, we may ship available items first at no extra cost.
Backorders
Individual Items: If an item is out of stock, we will email you with an estimated restock date. You can choose to wait or cancel for a refund.
Bundles: If an item in a bundle is out of stock, we will notify you when it is back. You may cancel the entire bundle for a refund or manage changes in your account. Substitutions are not available.
Delivery Estimates
Delivery times are estimates and may be affected by product availability, high demand, supply chain issues, or carrier delays. Dates are not guaranteed unless stated otherwise.
Tracking & Updates
You will receive tracking details by email once your order ships. Tracking may take up to 3 days to update. If a package appears delayed or marked as delivered early, contact the carrier or email us within 30 days of receiving tracking info.
Delivery Address & Changes
We are not responsible for orders shipped to incorrect or outdated addresses. To update your address, contact us before your order ships. Once processing begins, changes may not be possible.
Returned Packages
If a package is returned due to an address error, we will contact you by email. If we do not hear back within 10 business days, we will issue a refund.
SHIP RETURNS TO THE FOLLOWING ADDRESS:
PO Box 3000-1638 Lutz, FL 33548
Shipping Options & Costs
We currently ship to the United States, Canada, and Australia. Shipping is free on all orders.
Available options include:
- Standard Shipping: 20–30 days after processing (free)
Free Shipping
Free shipping is included on all orders, with no minimum spend.
Holiday Shipping
Peak Periods: During high-demand times such as major sales events (e.g., Black Friday/Cyber Monday), celebrity promotions, or U.S. holidays, processing and delivery can take longer than usual. If you have any questions regarding your order, reach out to our team at [email protected].
International Shipping
For international orders, you are responsible for any customs duties, taxes, or other fees imposed by the destination country. We are not responsible for any delays, confiscations, or other issues related to customs processing.
Last Updated: August, 12 2026
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